Course queries

From swapping courses to extending your course learn how to make the right changes for you.

Related articles

Contact support

For all things billing, kits, certificates, and more our support team is here for you!

Submit request

Can I extend my course?

We understand that mastering new skills — whether in dog grooming, counselling, life coaching, or any of our practical courses — takes time, and sometimes you may need a little extra to complete your coursework.

Extensions are considered on a case-by-case basis by our management team and are designed to support students facing genuine challenges in meeting deadlines.

Please review our Extension policy to check if you meet the criteria. If you believe you’re eligible, you can submit your request by completing the Extension Application Form below.

Once submitted, our team will assess your request and contact you via email within two business days to discuss your options. Please note that extensions are granted as a courtesy and are available for a maximum period of three months.

Still unsure?

Please fill out the support form and someone will get back to you within the next 48 hours.

Support request